Workforce Management
For today's enterprises demands for high efficiency and better customer relations, our mobile workforce management systems give the answers. Field service technicians, salespersons, insurance agents, property management officers, and couriers, they all have different needs. Mango provides different specialised workforce management services to help enterprises to lower running costs, better utilise both human resources and assets, and improve customer relations and service efficiency.
MangoMan is a mobile workforce management service where the dispatch centre and the workforce can communicate using MangoMan's wireless enabled PDAs. This service brings absolute efficiency to job-dispatching solutions.
The MangoMan service allows the field force to manage service requests on the move using a wireless MangoMan PDA that is connected to a central workforce management system.This wireless service can help to streamline the service operation by reducing the delay time for delivery of service requests form the management system to the workforce compare to traditional practice.It enables more effective field force management and fast interactive communication between service departments. The MangoMan PDA with a large touch screen, flexible and user friendly graphical user interface, tailor-made canned messages and report-templates is an essential tool for field forces. |
